My Dog Hates Technology LLC publishes SnugStories. I use “I,” “me,” and “my” below to refer to the company. This policy explains how I handle information when you use SnugStories or contact me about it.
Story files stay under your control
SnugStories stores recordings, artwork, titles, and related story details in the app’s files on your device. I do not receive those files when you record or listen to a story.
You can choose to export or share story files. When you do, the destination you select receives the files and handles them under its own terms and privacy practices. Your device settings may also allow Apple services to include app data in a device backup. I do not control those services.
App diagnostics
Apple may collect crash data, performance data, and other diagnostic data and make it available to me for app functionality. SnugStories’ App Store privacy disclosure identifies this information as data not linked to your identity. I use available diagnostics to find crashes, investigate problems, and improve reliability.
I do not add third-party advertising, cross-app tracking, or third-party analytics SDKs to SnugStories.
Purchases and subscriptions
Apple processes SnugStories in-app purchases and subscriptions. I also use RevenueCat to validate purchases, prevent purchase fraud, manage access to paid features, and understand subscription performance.
RevenueCat receives purchase history and transaction information, such as Apple receipt data, product and subscription status, last app use, device type, operating system, and an app user identifier. SnugStories has no account system, so I do not send RevenueCat a name or email address from a SnugStories account. I do not send story files to RevenueCat. Neither I nor RevenueCat receives your payment-card details from SnugStories.
Apple handles billing, renewal, cancellation, and refund requests under its terms and privacy policy. RevenueCat processes subscription information under its privacy policy.
Information you choose to send
If you email me for support, I receive your email address, message, and anything you attach. You may also choose to send a diagnostic log. Review any log or attachment before sending it. Do not send a child’s private information, passwords, payment credentials, or recordings you do not intend to share.
I use support information to answer your request, investigate the reported problem, protect SnugStories from abuse, and meet legal obligations. My email provider processes messages on my behalf.
Sharing and selling
I do not sell personal information. I do not use personal information for targeted advertising.
Information may be processed by Apple, RevenueCat, or my email provider for the purposes described above. I may also disclose information when required by law or when reasonably necessary to protect a person, my rights, or SnugStories from fraud, abuse, or a security threat.
Retention
Story files remain on your device until you delete or export them, remove the app, or manage them through supported device tools. Device backups may follow separate retention rules set by Apple and your device settings.
I keep purchase and subscription records for as long as reasonably needed to provide paid features, maintain business and tax records, resolve disputes, prevent fraud, or meet legal obligations. RevenueCat may keep information under its privacy policy and my service configuration.
I keep support messages and attachments only as long as reasonably needed to answer the request, diagnose the problem, maintain necessary business records, resolve disputes, or meet legal obligations. I then delete or de-identify them when practical.
Your choices and rights
You can review, export, and delete story files through SnugStories and supported device tools. You can manage Apple diagnostics and backups in your device settings. You can manage subscriptions through your Apple Account.
You may ask me to access, correct, or delete personal information from a support request or RevenueCat record. Legal exceptions may require me to keep limited records. Privacy rights vary by location, and I will honor rights that apply to you.
Send a request to privacy@mydoghatestechnology.com. I may need enough information to verify the request and locate the relevant message.
Children
SnugStories does not ask a child to create an account or submit contact information. An adult should handle support requests, exports, and sharing. If you believe a child sent personal information to me, contact me so I can review and delete it when required.
Security
I use reasonable safeguards for information I receive. No storage or transmission method can guarantee complete security. Keep independent backups of recordings that matter to your family.
Changes to this policy
I may update this policy when SnugStories, Apple services, or legal requirements change. I will post the revised policy here with a new “Last updated” date. I will provide additional notice when required by law.
Contact
Send privacy questions to privacy@mydoghatestechnology.com.